TELEFILE
for
Mississippi Sales and Use Tax Returns
with No Tax due

If you file a Sales and/or Use Tax Zero Return, you are eligible to use our simple and convenient file-by-phone Telefile system.  All that is needed is your tax number, a touch-tone phone, and your PIN (Personal Identification Number). Using Telefile is FREE!

Simple steps to filing your sales/use tax zero return:

         Have your sales and/or use tax number and PIN handy.  You will also need to write down a confirmation number at the end of the phone call.

         Call 601.923.7831

         Press option 1 to Telefile for Sales/Use Tax Zero Returns

         At the next prompt, choose from the following options:
        1 - to file a zero sales/use tax return
        2 - to have your PIN resent to your address on file
        3 - to have a new PIN sent to your address on file
        4 - if you are a first time caller and need a PIN to use Telefile

         If you choose option 1, enter your nine digit tax number

         Follow the remaining prompts and enter information when requested

         At the end of the call a confirmation number will be given verifying that a sales or use tax zero return has been filed for the period entered. The confirmation number should be written down.

Frequently Asked Questions:

1.       If I owe tax, can I use Telefile to file and pay my sales/use tax?  No. Telefile is designed to accept only sales/use tax returns that have no tax due. 

2.       I do not have a PIN. What should I do? Call the Telefile line and chose option 4 to have a PIN assigned and mailed to your address on file. Please allow approximately five days for your PIN to arrive.
 

3.       What should I do if I have lost my PIN or can't find it?  Call the Telefile line and follow the prompts to have your current PIN resent to the mailing address on file.  You may also have a new PIN sent to your address on file.  Please allow approximately five days for your PIN to arrive.
 

4.       What happens if I enter my account number wrong or enter the wrong month for the filing period?  After each section of information is entered, Telefile will ask for the information to be verified. If it is incorrect, it can be corrected at that point.

5.       How often may I use the Telefile system?  You should use Telefile for each tax period that has a Sales/Use Tax Zero Return due.
 

6.       I keep very accurate records of sales tax returns sent to the Mississippi State Tax Commission.  How can I prove I filed a return?  At the end of each successful Telefile call, you will be given a unique confirmation number.  This number can be traced back to the Tax Commission's confidential records indicating that you phoned in a zero return under your account number using your Personal Identification Number.

7.       Can I file a zero return for my Withholding Tax Account?  No. At this time, Telefile will only accept zero returns for Sales/Use Tax Accounts.  You may visit https://mstc.click2file.net/ to file and pay Withholding tax via the internet.
 

8.       How much does it cost to use Telefile?  Using Telefile is free.  However, there is not a toll-free phone number to use.